Legal

Privacy Policy

Last updated: June 2025  ·  Effective immediately

Sheesha Paradise ("we", "our", or "us") operates the website hookahcatering.in. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit a booking enquiry. By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you submit a booking enquiry through our contact form, we collect the following information you voluntarily provide:

  • Full name
  • Phone number
  • Email address
  • Event type, event date, and city / area
  • Any additional details you provide in the message field

We do not collect any payment information on this website. All payments, if applicable, are handled directly and separately.

2. How We Use Your Information

We use the information you provide solely for the following purposes:

  • To respond to your booking enquiry and provide a customised quote
  • To communicate with you regarding your event requirements
  • To confirm bookings and coordinate service delivery
  • To improve our services based on feedback

We do not use your information for unsolicited marketing, and we do not sell, rent, or trade your personal data to any third party under any circumstances.

3. Form Submission & Third-Party Processor

Our contact form is processed through Web3Forms (web3forms.com), a third-party form submission service. When you submit the contact form, your data is securely transmitted to Web3Forms, which forwards it to our registered email address. Web3Forms does not store your data beyond what is necessary to deliver it to us. Please refer to their privacy policy at web3forms.com for further details.

4. Data Retention

We retain your enquiry details for a period necessary to fulfil the booking and for reasonable follow-up thereafter — typically no longer than 12 months. You may request deletion of your data at any time by contacting us at the details below.

5. Cookies & Tracking

Our website does not use advertising cookies or third-party tracking scripts. We may use essential browser storage (such as session data) to ensure the website functions correctly. No personal data is tracked for advertising purposes.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. All form submissions are transmitted over HTTPS. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at sheeshaparadise.com@gmail.com.

8. Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18. If you believe a minor has submitted information to us, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with a revised date. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

Business: Sheesha Paradise

Phone: +91-9540249368

Email: sheeshaparadise.com@gmail.com

Address: RZ G-637, Raj Nagar Extension, Palam, New Delhi – 110077